TERMS AND CONDITIONS:

Seller: Ing. arch. Oleksandra Derkach

Registered office address: Vysočanská 237/101, Praha 19000
Identification number: 06940382

For the sale of goods through the online store at the address [insert your website here].

These terms and conditions govern the mutual rights and obligations of the seller, Oleksandra Derkach, with its registered office at Vysočanská 237/101, Praha 19000, ID: 06940382, operating under the Trade Licensing Act of the Czech Republic, and the buyer arising from or in connection with a purchase contract concluded between them through the seller's online store. These relations are primarily governed by Act No. 89/2012 Coll., the Civil Code, as amended, and Act No. 634/1992 Coll., on Consumer Protection, as amended.

Definitions:

SELLER: The seller is a person who, when concluding and fulfilling the contract, acts within the scope of their commercial and business activities and supplies goods to the buyer.

BUYER: The buyer is a person who orders goods from the seller and concludes a purchase contract with the seller through the seller's e-shop.

CONSUMER: The consumer is a buyer who purchases goods or uses services and does not act within the scope of their business activities or as part of the independent exercise of their profession.

Order:

The buyer may order goods via the order form on the website object096.com . By placing an order, the buyer confirms that they have reviewed these terms and conditions, that they are aware that the relationship between the seller and the buyer is governed by these terms and conditions, which are binding on both parties, and that they agree to these terms and conditions.

The buyer is required to provide truthful information requested by the seller in the order so that the purchase contract can be properly concluded.

Purchase Contract:

The display of goods on our e-shop is considered an invitation to submit offers, and an order for goods is considered an offer to conclude a purchase contract. The seller is not bound by the display of goods on their website, and the purchase contract is concluded upon the seller's acceptance and confirmation of the buyer's order. The application of Section 1732, paragraph 2 of the Civil Code is excluded for the purposes of regulating the relationship between the seller and the buyer in accordance with the law.

Prices, Delivery of Goods, and Payments:

The price of goods in the online store may differ from the price in the physical store, seller's premises/studio, exhibition, or other sales events. In the event of stock depletion, the buyer will be promptly informed and given the opportunity to specify whether they would like a replacement item or wish to cancel the order.

The cost of delivery is specified in the online store when placing the order. If the buyer requests special delivery and the seller agrees, the seller may charge additional costs for such delivery. Delivery options are also specified in the online store at the time of placing the order.

Ordered goods are always shipped only after payment has been received. The seller informs the buyer that the offered goods are exclusive, handmade, and produced in limited quantities. If the goods are out of stock, the seller will inform the buyer, and the delivery time may be several weeks or the order may not be fulfilled. The seller also informs the buyer that due to the handmade nature of the goods and the fact that each item is unique, the ordered product may slightly differ from the photograph on the e-shop.

Goods can be paid for in the currency and by the methods specified directly in the e-shop. The prices for goods and shipping stated on the website are final.

The buyer pays for goods purchased on the e-shop through the Stripe payment gateway.

The seller fulfills the delivery of goods by handing over the goods to the buyer or to the carrier, thereby transferring the risk of damage to the goods to the buyer. The availability of the product is always stated in the product details. The delivery time depends on product availability, payment terms, and delivery conditions. Goods that are in stock will be dispatched within 3 business days from the payment of the full purchase price, i.e., from the moment the corresponding amount is credited to the seller's account.

For made-to-order goods, the delivery time depends on the information provided in the product details after payment of the full purchase price, i.e., from the moment the corresponding amount is credited to the seller's account.

Along with the shipment, the buyer will receive an invoice.

Goods are sent worldwide via:

  • Zásilkovna (to Czech Republic and Slovakia) for 5 EUR and the delivery time is usually up to 5 working days.

  • Zásilkovna (to European Union) for 19 EUR and the delivery time is usually up to 7 working days.

  • Express package via Czech Post (out of EU) for 20 EUR and the delivery time can take up to 14 working days.

Personal pick-up is possible at the studio located Osadní 1317/11170 00 Praha 7-Holešovice, by prior agreement.

Return & Complaints:

As a final consumer, you can return any goods without giving a reason within 14 days of receiving the shipment.

Please note that:

  • Items on sale cannot be returned.

  • Items made to order cannot be returned.

  • All returned items must be in their original condition, unused and undamaged.

  • All returned items must be complete with all original tags and packaging.

  • The return must be posted in a secure outer box.

We recommend using a trackable shipping service and sending back to:

Oleksandra Derkach
Osadní 1317/11170 00 Praha 7-Holešovice
Czech Republic

Contact number: +420 773 974 930

Return shipping costs are the responsibility of the purchaser and insurance is recommended.

Refund for your purchase will be issued when I receive the item in its original condition. Refunds may take up to 5 working days to reach your account, depending on your payment method. Payments will be refunded to the original payment method, excluding the cost of shipping.

All sales are final. In the event of a kiln accident or error we will work with the customer to resolve. If item is damaged in such a way it cannot be delivered in satisfactory condition to the customer within a reasonable amount of time, a store credit toremake the item will be given for the full current price of the item.

 Data Protection:

According to Articles 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the "Regulation"), the Seller informs the Buyer that as the data controller, it processes their personal data. The personal data processed includes: name and surname, address, bank account number, email address, phone number, and IP address (network interface identifier). The legal basis for processing personal data is, according to Article 6(1)(b) of the Regulation, the performance of the contract, and additionally, according to Article 6(1)(f) of the Regulation, the protection of the legitimate interests of the Seller as the data controller, and also according to Article 6(1)(c) of the Regulation, compliance with a legal obligation. The purpose of processing personal data is to fulfill obligations under the purchase contract, compliance with public law obligations (accounting, tax, and archival), and communication and offering products and services, including sending information about organized events, products, and other marketing activities of the controller, as well as sending commercial communications. Personal data will be stored for 10 years from the end of the contractual relationship, in accordance with the obligation to archive invoices and contracts based on national accounting and tax legislation. The Seller does not engage in automated individual decision-making within the meaning of Article 22 of the Regulation. Personal data may be processed by a processor based on a contractual relationship with the controller. Personal data will not be transferred to third countries. Under the conditions specified in the Regulation, the Buyer as the data subject has the right to request access to personal data, the right to rectify or erase personal data, or restrict its processing, the right to object to the processing of personal data, and the right to data portability. If the Buyer believes that the processing of their personal data has been or is being conducted in violation of the Regulation, they have the right to lodge a complaint with a supervisory authority. The data subject has the right to object to the processing of personal data. If the Buyer wishes to contact the Seller regarding data protection and/or perform any of the actions mentioned above, they can do so via email at [insert your email here] or at the Seller's registered office address using the form available for download here.

Changes to Terms and Conditions:

The Seller is entitled to unilaterally change these terms and conditions to a reasonable extent. The Seller will inform about changes on their website at [insert your website here], where the current version